Privacy Policy for Eatie Food Delivery App
Last Updated: March 19, 2025
At Eatie, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and disclose your information when you use our food delivery services through the Eatie app (the "App").
By using the Eatie app, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
When you use the Eatie app, we collect the following types of information:
A. Personal Information:
- Account Information: When you create an account, we collect your name, email address, phone number, and payment details (credit/debit card or other payment methods).
- Order Information: We collect details related to your food orders, including delivery address, food preferences, and special instructions.
- Location Information: We collect GPS data to help with order delivery and ensure the food reaches your correct location. You may opt-out of location tracking at any time through your device settings.
B. Usage Data:
- We collect information about how you use the app, including your interactions with the App, device information, and log data (e.g., device type, operating system, IP address).
C. Communications:
- We may collect information from you when you contact our customer support or respond to surveys or promotional materials.
2. How We Use Your Information
We use the information we collect for the following purposes:
- Order Processing: To facilitate your food orders, process payments, and ensure accurate delivery.
- App Functionality: To provide, maintain, and improve the App’s functionality and user experience.
- Customer Support: To respond to your inquiries, complaints, or issues and provide customer service.
- Personalization: To offer personalized recommendations and services based on your preferences and order history.
- Marketing: To send promotional emails, offers, or information related to the App (you can opt-out of marketing communications at any time).
- Analytics: To analyze app usage to improve our service, understand customer behavior, and optimize our operations.
3. How We Share Your Information
We respect your privacy and will only share your information under the following circumstances:
- Service Providers: We may share your personal data with trusted third-party service providers that assist us with payment processing, food delivery, and customer support.
- Legal Compliance: We may disclose your information if required by law or in response to legal processes, such as a subpoena or court order.
- Business Transfers: In the event of a merger, acquisition, or sale of the App, your information may be transferred as part of the transaction.
4. Data Security
We take reasonable measures to protect your personal information from unauthorized access, alteration, or disclosure. However, please be aware that no method of data transmission or storage is 100% secure, and we cannot guarantee the absolute security of your information.
5. Your Rights and Choices
You have certain rights regarding your personal information:
- Access and Update: You can access and update your account information directly through the App.
- Opt-Out of Marketing Communications: You may opt-out of receiving promotional emails by following the unsubscribe link in our communications or by contacting us directly.
- Location Tracking: You can disable location tracking at any time via your device settings, though this may affect the app’s functionality.
6. Children’s Privacy
The Eatie app is not intended for users under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the "Last Updated" date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
8. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Thank you for using the Eatie app. We are committed to providing a safe and enjoyable experience while respecting your privacy.
